Privacy Policy

Last updated: September 17, 2026

At KAELUM LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our digital products, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how long we retain it, and the rights and choices that may be available to you.

1. Company Information

KAELUM LLC
EIN: 98-1972315
8206 Louisiana Blvd NE Ste A 9376
Albuquerque, NM 87113
United States

Email: contact@kaelumphotography.com
Phone: +1 (505) 846-1696
Website: kaelumphotography.com

2. Information We Collect

Depending on how you interact with our website, we may collect:

• Full name

• Email address

• Billing address

• Phone number

• Order information

• Products purchased

• Payment status

• Customer support communications

• Account information where applicable

• Marketing preferences

• Information voluntarily submitted through forms

3. Payment Information

Payments may be processed by third-party payment providers.

KAELUM LLC does not generally receive or store complete payment card numbers or card security codes.

We may receive limited transaction information including:

• Transaction identifier

• Payment status

• Payment method type

• Billing information

• Limited card information

• Refund information

4. Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, analytics tools, pixels, log files, and similar technologies.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Pages visited

• Products viewed

• Links clicked

• Shopping cart activity

• Checkout activity

• Referring website

• Date and time of visits

• Technical identifiers

5. How We Use Personal Information

We may use personal information to:

• Process orders

• Deliver digital products

• Send download links

• Confirm payments

• Process refunds

• Respond to customer enquiries

• Provide technical support

• Detect and prevent fraud

• Maintain website security

• Improve our products

• Analyze website performance

• Understand customer interactions

• Send transactional communications

• Send marketing communications where permitted

• Maintain business and accounting records

• Comply with legal obligations

• Enforce our policies

6. Transactional Communications

We may send communications relating to:

• Orders

• Payments

• Digital delivery

• Download links

• Refunds

• Customer support

• Important information concerning a purchase

These communications are separate from promotional marketing messages.

7. Marketing Communications

Where permitted, we may send communications about:

• New photography guides

• Photography education

• Product updates

• Offers and discounts

• Creative content

• Company news

Customers may unsubscribe using the unsubscribe link contained in marketing communications.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

• Website functionality

• Shopping cart operation

• Checkout

• Security

• Remembering preferences

• Analytics

• Advertising measurement

• Fraud prevention

• Website optimization

Depending on applicable requirements, customers may be able to accept, reject, or manage certain cookies.

9. Sharing Personal Information

We may share personal information where reasonably necessary with:

• Ecommerce platform providers

• Payment processors

• Hosting providers

• Digital delivery providers

• Analytics providers

• Email service providers

• Advertising providers

• Fraud prevention providers

• Customer support providers

• Accounting professionals

• Legal advisers

• Authorities where legally required

10. Advertising and Analytics

Third-party analytics or advertising services may collect information using cookies, pixels, browser information, and device identifiers.

Where required, available privacy choices will be provided.

11. Sale or Sharing of Personal Information

KAELUM LLC does not sell customers' personal information in exchange for direct monetary payment.

Certain advertising or analytics activities may nevertheless fall within broader definitions of “sale,” “sharing,” or similar terms under some privacy laws.

Where applicable, required privacy choices will be respected.

12. Business Transfers

Personal information may be transferred as part of a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction.

13. Legal Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with applicable law

• Respond to lawful requests

• Prevent fraud

• Investigate unauthorized transactions

• Protect our website

• Protect customers

• Enforce our agreements

• Protect legal rights or safety

14. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• Order management

• Customer service

• Accounting

• Fraud prevention

• Security

• Legal compliance

• Dispute resolution

When information is no longer required, it may be deleted, anonymized, or securely disposed of.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

16. International Processing

Our service providers may operate from different locations.

As a result, personal information may be processed or stored outside the location where the customer lives.

Where required, reasonable safeguards will be used.

17. Your Privacy Rights

Depending on applicable law, you may have rights including:

• Access to personal information

• Correction

• Deletion

• Restriction

• Objection

• Withdrawal of consent

• Marketing opt-out

• Data portability

• Information about certain disclosures

• Certain advertising or tracking choices

18. Privacy Requests

Privacy requests may be sent to:

contact@kaelumphotography.com

We may need to verify your identity before completing certain requests.

19. Third-Party Links and Services

Our website or guides may refer to third-party websites, editing applications, photography software, devices, tools, or services.

Third parties operate under their own privacy policies.

KAELUM LLC does not control how independent third parties process information provided directly to them.

20. Children's Privacy

We do not knowingly seek to collect personal information from children who are not legally permitted to provide such information or make purchases without appropriate authorization.

Where required, improperly collected information will be deleted.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.

The current version will display its latest revision date.

22. Contact Us

KAELUM LLC
8206 Louisiana Blvd NE Ste A 9376
Albuquerque, NM 87113
United States

EIN: 98-1972315
Email: contact@kaelumphotography.com
Phone: +1 (505) 846-1696
Website: kaelumphotography.com

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.